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The RPM Users FAQ is the first place to look for answers. Not only are there no stupid questions, but there aren't that many original ones either.
The RPM user manual contains in-depth information on how to configure and use RPM. It also contains technical details on the operation of the system.
If all else fails, or if you'd simply prefer to talk to a live person, just explain your issue on this form and a member of our support staff will contact you.
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